Age suitability

Last updated 14 September 2026. Applies to Hapoo for iPhone.

Hapoo is a dog-walking app for dog owners. This page is for parents, carers and anyone checking whether it's suitable. It sets out plainly what's in the app, so you can decide.

Hapoo is rated 4+ on the App Store, under Apple's age rating system. Hapoo isn't directed at children.

What isn't in the app

No violence, sexual content, swearing, horror or drugs. The characters are cartoon dogs.
No gambling or loot boxes. Points are earned by walking, never bought.
No chat between users. Nobody else ever sees anything you type.
No user-generated content. Weekly league names are generated by the app, not chosen by people.
No account. No sign-up, no email address, no name on file.

The coach

The coach answers questions about walking and caring for a dog. Its replies are written by Google's Gemini, whose terms require it to be used by adults. The coach is meant for the grown-up who looks after the dog, not for children. It never gives human medical advice, never diagnoses a dog or suggests a medication or dose, and sends anything serious straight to a vet. The app asks permission before the first message is sent. More on what the coach does.

Location and camera

Location

Characters are found at real London parks. Meeting one sends your location at that moment, so the app can check you're really there. With permission, the app can also notice when you leave home, and your home location never leaves the phone.

Camera and photos

Photos are only checked on the phone for a dog in the frame, or used to scan your dog in 3D. They're never uploaded or shared.

Advertising and partners

Local businesses can sponsor a character spot, so their name can appear on the map. Some rewards come from partner retailers and open that retailer's own website. There's no ad tracking, and nothing is sold to advertisers.

Purchases

Hapoo is free. Hapoo+, an optional subscription, is bought through Apple, so on a child's Apple Account, Ask to Buy and Screen Time purchase limits apply. See the terms for renewals and refunds.

Parental controls

On iPhone, Screen Time's Content & Privacy Restrictions can limit apps by App Store age rating and block in-app purchases, and Family Sharing's Ask to Buy sends purchase requests to a parent. Apple's guide: use parental controls on your child's iPhone.

Questions

Email hello@hapoo.app. The privacy policy covers exactly what the server sees.